How It Works
Thank you for choosing Premier 1 Sheds for your custom shed needs. To ensure a smooth and transparent process, please review our booking policy below:
1. Booking Deposit
A non-refundable deposit of 10% of the total project cost is required to secure your booking.
The deposit confirms your spot in our production schedule and covers initial planning and material procurement.
2. Scheduling
Once your deposit is received, we will schedule your build and provide an estimated delivery/installation date.
Lead times may vary based on design complexity and current demand. You will be notified of any changes promptly.
3. Customization & Final Design Approval
All custom shed designs must be finalized and approved within 7 business days of booking.
Any changes after this period may result in additional charges or scheduling delays.
4. Payment Terms
Full payment is due after the shed is built.
We accept cash, check, debit, and credit cards (a 3% fee applies to credit card payments).
Financing is available, including 0% interest for 15 months.
5. Cancellations & Refunds
Cancellations made within 48 hours of booking may be eligible for a partial refund (excluding the deposit).
After this period, cancellations will forfeit the deposit due to costs incurred.
6. Rescheduling
You may reschedule your project once without penalty if done at least 7 days before the scheduled build date.
Additional reschedules may incur a fee.
7. Site Preparation
Customers are responsible for ensuring the installation site is accessible, and free from obstructions.
If our team is unable to complete installation due to site conditions, a return fee may apply.
8. Warranty & Support
All custom sheds come with a Lifetime workmanship warranty.
Contact our support team for any post-installation concerns or warranty claims.